Synopsis: The key function of Public Transport Management (PTM) is to merge behavioural science and systems engineering to determine how to improve the flow of passengers on mass public transport. The efficiency of a transport system depends on several elements, such as available technology, governmental policies, the planning process, and control strategies. The key element lies in the digitalisation approach of all public transport services as well as real-time information, thus standardization is necessary for a consistent and comprehensive definition of how data is to be reported.

Authors: Josep Laborda (Factual), André Maia Pereira (Czech Technical University)